Question 1

What is Revtain?

Accepted Answer

Revtain is a hands-off infrastructure layer that captures leaked capital and eliminates involuntary churn. It resolves the technical friction of failed transactions invisibly, allowing organisations to focus on growth while their bottom line stays secured.

Question 2

How does Revtain integrate with my payment stack?

Accepted Answer

Revtain integrates as an infrastructure layer on top of your existing payment gateway and billing platform. Stripe, Chargebee, Recurly, Paddle, and Braintree are supported. Integration takes hours, not weeks, and requires no engineering overhead.

Question 3

What kind of recovery rates can I expect?

Accepted Answer

Industry benchmarks put the median recovery rate at around 47% with intelligent retry logic, versus roughly 23% for naive single-retry approaches. Specific recovery rates depend on your decline mix, gateway, and card-bin distribution. Revtain models 15 to 20 percent as a conservative baseline against involuntary churn and provides a forecast specific to each customer in the audit.

Question 4

Are there setup fees?

Accepted Answer

No setup fees, no subscriptions, no minimums. Revtain operates on performance pricing where fees apply only to revenue successfully recovered.

Question 5

How long does integration take?

Accepted Answer

Integration completes in hours rather than weeks. No customer-facing checkout changes are required. No engineering overhead for your team.

Question 6

Is Revtain PCI DSS compliant?

Accepted Answer

Revtain operates as PCI DSS Compliant Infrastructure. Card data never touches our systems. Every transaction is tokenised through your existing gateway, keeping your PCI scope intact.

Data Processing Agreement

Processor Responsibilities